Quality of work life is an employee s self reported satisfaction with a job. The intellectual pursuits have taken precedence over the physical efforts. The basic objectives of quality circles are to develop and utilize human resources effectively, to develop quality products, improve the quality of work life and sharpen and utilize an individuals creative abilities. They argued that the objective of quality work life was to improve the standard of living of employees, to increase productivity, to create a positive attitude in the minds of employees and increase effectiveness of the organization. Higher quality of life in the workplace leads to higher employee retention and worker satisfaction. Qwl has planned outings to the circus, plays, restaurants, baseball games, breweries, and much more. Quality of employees worklife with special reference to air. Penns award winning worklife programs help you balance the demands of work and home. Nowadays quality of work life is drawing more importance globally, organizations are facing many issues related to human resource of which, employee stability is one of the major problem and addressing it is a top most priority.
In this connection the employees opinion regarding their flexible work timings, the observation is presented in table 1. Quality of work life qwl is a relatively new concept which is defined as the overall quality of an individuals working life. Quality of worklife alternative work schedules aws aws allows employees to work several types of schedules other than the traditional 8 hours per day, 40 hours per week schedule with fixed. Project report on work life balance of employees preface the field of human resource management is developing very fast and every department of human activity is realizing its important in the smooth functioning of the organization. Their metaanalysis indicated two main worklife solutions. Quality of work life efforts are systematic efforts made by an organisation to give its employees a greater opportunity to affect the way in which they do their jobs and the. Quality of work life qwl is a fact that an individuals life cant be compartmentalised and any disturbance on the personal front will affect hisher professional life and viceversa.
Qwl quality of work life abstract the project aims to study. The correct application of quality of worklife principles results in greater satisfaction among employees, which translates into better work and increased efficiency. Qwl has been linked with a number of positive outcomes both for individual workers and for employing organizations. In order to survive in the competitive market because of liberalization, privatization and globalization and to minimize the attrition.
It takes into consideration the sociopsychological needs of the employees. Factors to be finding out on quality of work life which affects the employee s worklife and give solution to reduce absenteeism, labour turn over, less manpower cost and attrition in information technology companies. From a business perspective, quality of work life qwl is important since there is evidence demonstrating that the. It is identify the quality of work life in leopole apparels for. It comprises of all the collective feelings, which reside in the mind of the employee,while he works in the organization,he is in the office or away from it. High job performance is not possible unless and until employees get a better quality of work life and hence the quality of work life is indispensable in all enterprises. The data were collected in the month of jan 2014 feb 2014 scope of the study. A large number of publications by various authors reflect the interest in this grey area.
Improvement of the quality of work life what is human. Recent studies show that fun at work also lowers employee healthcare and increases an employee s overall quality of life. Quality of working life qwl describes a persons broader employmentrelated experience. Legislation enacted in early 20th century to protect employees from risks inherent in job and to eliminate hazardous working conditions, followed by the unionization movement in the 1930s and 1940s were the initial steps.
In order to improve quality of work life, various coping techniques have been suggested to upgrade the employees attitude towards their job and the working environment in the organization. Productivity and performance of an organization have a very strong relationship with quality of employee work life. The concept of quality is not apply to all goods and services created by human beings, but also for workplace where the employees were employed. Quality of work life, job performance, employee satisfaction, job security. Some say that mills 1978 may have first coined the term quality of work life and he suggested that qwl had moved into the permanent vocabulary of both unions and management. This article throws light upon the top ten ways that will help you to improve the quality of work life. Quality is the ability of a product or service to consistently meet or exceed customer expectations. Secondary goals include measuring the relationship between joborganizational characteristics and worker health and safety and. They suggested that such needs have to be addressed if employees are to experience high quality of working life. Worklife quality defined, as the balance between an employee s work demands and outside interests or pressures is a longstanding but everevolving area of corporate social responsibility. However, with the increasing complexity of organizations and society, it was soon realized that training individuals plays only a limited role in the development of organizations. A study on quality of work life with special reference to leo pole apparels at coimbatore. Good quality of worklife is necessary for an organization to attract and to retain skilled and talented employees.
There are different steps involved in the development of quality. In the global competitive era quality of work life of employees is important to attract and retain skilled and talented employees. Having fun at work and improving quality of life has long been tied to improved employee engagement and productivity as well as employee retention. Work quality is a common consideration in managing the performance of programs, projects, vendors and individuals.
Extent to which employees can enhance their personal lives through their work environment and experiences. Quality of work life is the degree to which individuals are able to satisfy their important personal needs while employed by the firm. The project has been undertaken in leo pole apparels at coimbatore. Several such needs were identified to bring the job close to the person as, skill variety, task identity, task significance, autonomy and feedback. Amongst various reasons for employee stability the quality of work life is one among them. There is an impressive contribution by technical institutions to the development of technology and economy of our nation. Employers can help employees achieve worklife balance by instituting policies, procedures, actions, and expectations that enable them to pursue more balanced lives, such as flexible work schedules, paid time off pto. Dissatisfaction with working life affects the workers some time or another, regardless of position or status. Moreover, having quality work life will lead to better well being of the workers and society. By answering the questions on this survey, you can contribute your opinions and impressions regarding your organizations working conditions, referred to as quality of worklife. Improvement of the quality of work life the earlier approach to human resource development emphasized individual development through training and proper supervision.
Some organizations view qwl as important, but do not formally link it to their strategic or business plans. The literature identifies its effect on various quality life conditions i. Day care, flexible hours, workfromhome options and monetary bonuses help solve problems for many employees improving their ability to concentrate and produce at work. A good work life balance is also what motivates an employee the most to perform well at his or job and also spend quality time with the family.
This can include the quality of task completion, interactions and deliverables. Pdf study of quality of work life qwl researchgate. The present era is an era of knowledge workers and the society in which we are living has come, to be known as knowledge society. Quality of work life is the quality of the content of relationship between employees and their total working environment with human dimensions added to the usual technical and economic ones. A comprehensive evaluation, leading to a developmental plan, requires further investigation by qualified experts who can advise. Discussed since the 1950s, quality of work life qwl has been identified as a personal reaction to the work environment and experience such as perceptions of control, satisfaction, involvement, commitment, worklife balance, and wellbeing in relation to someones job and organization, with no one generally accepted definition of the term. Improve work life of the employees in information technology companies. Leaders approaches to workplace safety are also critical to the quality of office life. The frustration, boredom and anger common to employees can be. This definition frequently argues that a high quality of work life. The following are common elements of quality of work life.
Kunal gaurav professorial dissertation leadership and human resource management miscellaneous publish your bachelors or masters thesis, dissertation, term paper or essay. Objectives, areas of qwl the term quality of work life has appeared in research journal and press in usa only in 1970s. There are many quality of work life constructs in literature. If you need more support, confidential counseling services from the. Chapter 1 introduction to quality of work life this chapter serves as an introduction and provides the necessary theoretical framework for developing proper perspectives of the subject.
Google employees work life balance business insider. The effect of quality of work life qwl programs on quality. Quality of worklife illinois institute of technology. In those employees, systolic blood pressure at work was higher than it was when measured at nonwork times, and sleep quality was predicted by workfamily conflict. It also aims at understanding a wide range of welfare activities to be undertaken in order to improve quality of worklife qwl in an organization. Quality of employees worklife with special reference. Research shows that the happiest employees take 66% less sick leave and. The aim of this paper is to determine the factors affecting quality of work life of the employees in the information. The quality of worklife qwl committee aims to promote the wellbeing and sense of community amongst our colleagues by organizing special events throughout the year for illinois tech employees. How to enhance the quality of life in a workplace environment. The productivity of an employee is not only affected by their capabilities but the environment in which they worked. Hackman and oldhams 1980 consider quality of work life as a work environment that is able to fulfill employees personal needs by providing a positive interaction effect between their physical and mental wellbeings. A high quality of worklife qwl is essential for all organizations to continue to attract and retain employee. Quality work life among factory workers in malaysia.
Quality of worklife abstract the project aims to study the concept quality of worklife and the role it plays in enhancing the productivity and performance in an organization. It is about the amiable and convenient working condiations which exist within the organisation. This survey is intended for use as a preliminary assessment of an organizations quality of worklife, as perceived by its employees. Quality of worklife qwl says us everything about the pleasant and propitious environtment at the place where the employees work.
A study on quality of work life among employees open access. Employers that help employees have worklife balance are glad. Various authors and researchers have proposed models of quality of working life also referred to as quality of worklife which include a wide range of factors, sometimes classified as motivator factors which if present can make the job experience a positive one, and hygiene factors which if. Involvement of employees in the organizational helps to provide the flexible work timings to improve the employees quality of work life. The term quality of work life qwl aims at changing the entire organizational climate by humanizing work, individualizing organizations and changing the structural and managerial systems. A study on quality of work life among employees open. Quality of work life programmes has two objectives. This study is made attempt to analyses the quality of work life among employees. Some knowledge workers work for more than 60 hours a week. Some knowledge workers work for more than 60 hours a. A high quality of work life qwl is essential for organizations to continue to attract and retain employees. Worklife programs are critical management tools for the federal community as we strive to maintain an excellent, engaged workforce. A high quality of work life is essential for the organization to continue, to attract and retain employees sandrick, 2003.
Quality of work life meaning, definition, principles. Quality of work life qwl definition, nature, scope and. Quality of work life qwl is the extent to which employees enjoy their work and feel comfortable. According to a study from northwestern university, employee satisfaction is directly linked to customer satisfaction, which is directly linked to a companys financial performance.
In this study, the researchers examined the relationship between quality of work life qwl programs and quality of life qol among employees at multinational companies in bintulu, sarawak, malaysia. This value based process is aimed towards meeteing the twin goals of enhanced effectiveness of organisation and improved quality of life at work for employees. Options like backup care for children and adults, lactation support services, flexible work schedules, senior care planning, and others help you thrive in all of lifes important roles. It seeks to create such a culture of work commitment in the organizations which will ensure higher productivity and greater job. Recent studies show that fun at work also lowers employee healthcare and increases an employees overall quality of life. The term of quality of work life qwl was introduced in the late 1960s as the way to improve the quality of employees work life and a way of focusing on the impacts of employment on health and general wellbeing walton r. The term quality of work life qwl refers to the degree of satisfaction and contentedness an employee experiences with respect to his or her job and the overall work situation. Aug 20, 2019 because many employees experience a personal, professional, and monetary need to achieve, worklife balance can be challenging. Feb 28, 20 having fun at work and improving quality of life has long been tied to improved employee engagement and productivity as well as employee retention. Work life doesnt merely means the facility provided to the employees during office hours. Before you make a decision, youll want to evaluate the quality of potential child care providersand, once youve chosen a provider, monitor the quality of care over time. The primary goals of the quality of worklife module are to measure how work life and the work experience have changed since the earlier quality of employment surveys and to establish benchmarks for future surveys. In a deeper sense, quality of worklife qwl refers to the quality of life ql of individuals in their working organizationscommercial, educational, cultural, religious, philanthropic or. Introduction quality of work life is the existence of a certain set of organizational conditions or practices.
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